Management 

DELFI Software management team is a unit of experts in the field of business management and software development. Many years of experience ensured the successful combination of the two qualities.

Our objective is the right solution for your business.

Management Advantages

Computing centers of large enterprises are nowadays separate benefit centers. Those new formations – previously focused on the technical optimization – now have to develop successful customer relationship, and consider the competition. That is why the effective customer relationship management is required. The core customer orientation processes of an IT provider include:

• IT infrastructure administration (IT equipment life cycle management)
• Client oriented Service Level management, effective User Help Desk
• Orders and offers management
• Production efficiency estimation
• Budget management

DELFI Software is ready to provide you with all the advantages of IT management services.

IT Management Overview

System management, customer service, commercial development and control are the main spheres of IT management in DELFI Software. The level of our services is incomparably higher than the generally accepted market standards. System management includes the support and control of computing centers and networks operation. The Problem/Change-Management is also realized. The commercial development covers the contracts management and asset control, expenses and supplies review. Commercial control uses the Service Level and Balanced Scorecard information.